Last Updated: 2024-07-08
About This Policy
NordSym AB (Swedish Org. No. 559535-5768) values your trust and privacy. This Privacy Policy describes how we collect, use, and protect your personal data when you visit our website or use our services.
Who We Are
NordSym AB
Organization Number: 559535-5768
Email: gustav@nordsym.com
Website: nordsym.com
We are the data controller for the processing of personal data described in this policy.
What Personal Data We Collect- Contact Forms and Inquiries: Name and contact details (email, phone), company information, job title, and a description of your needs.
- Job Applications: Name, contact details, CV, professional background, relevant links (LinkedIn, etc.), and a motivational description.
- Newsletter: Email address and interaction data (opens, clicks).
- Website Usage: Anonymized IP address, browser information, and user interaction via cookies.
- Client and Project Data: Business processes, technical requirements, and communication history necessary for project delivery.
Why We Process Your Personal Data
We process your data to fulfill our commitments (Art. 6.1.b GDPR), such as responding to inquiries and delivering services. We also have a legitimate interest (Art. 6.1.f GDPR) in developing our services and communicating with potential clients. For newsletters and certain marketing activities, we obtain your consent (Art. 6.1.a GDPR).
How We Protect Your Data
We use technical and organizational security measures such as encryption (HTTPS), access control, regular security reviews, and confidentiality agreements to protect your data.
Data Sharing and Third Parties
We use trusted service providers such as Formspree, Google Analytics, Microsoft 365, Notion, Airtable, GitHub, and leading AI platforms (Anthropic, OpenAI) as well as automation tools (Make, n8n) to conduct our business. All providers are selected to comply with GDPR requirements. We ensure an adequate level of protection for any transfers of data outside the EU/EEA.
Data Retention Periods
We store data only for as long as is necessary for the purpose. For example, contact inquiries are saved for 24 months, project data for 7 years in accordance with the Swedish Accounting Act, and newsletter subscriptions until you unsubscribe.
Your Rights
You have the right to access, rectify, erase, restrict, and port your personal data, and to object to its processing. You can also withdraw your consent at any time. Contact gustav@nordsym.com to exercise your rights.
Cookies and Tracking
We use necessary cookies for website functionality and anonymized analytics cookies (Google Analytics) to improve the user experience. You can manage cookie settings in your browser.
Contact and Complaints
For questions, please contact us at gustav@nordsym.com. Complaints can be filed with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten - IMY).
Changes to This Policy
We may update this policy. Significant changes will be clearly communicated on our website or via email.